No P.O.Box deliveries, physical address only.
depending on delivery address. Outta areas may take a few extra days.
You will be able to track all your parcel progress online.
You can return your Ngātiwai garment at your own cost for exchange or refund within 14 days of online purchase. The items must be returned unworn, unwashed, complete with the original swing tag and packaging, and accompanied by the original Ngātiwai packing slip. Damaged, altered, dirty or worn garments will not be exchanged or refunded. Ngātiwai takes no responsibility for items lost or damaged in transit while being returned.
No refunds or exchanges on all sale items, please check size chart before making the purchase. Sale items can only be returned if faulty.
All refunds are made via payment option when purchased.
Damaged goods will be replaced with the same garment and size if it is in stock. If we are out of stock then an exchange of refund can be applied.
Ngātiwai Trust Board
129 Port Rd